Call or Text: (408) 720-1766
Email: team@hecares.net
Book an appointment
We collect our full treatment fee at the time of service. If your insurance covers out-of-network acupuncture, we will then submit the claim for your treatment to them.
CANCELLATIONs and missed appointments
We understand that emergencies happen — and of course, your health and family come first. That said, our schedule is often fully booked, and late cancellations or reschedules leave us unable to offer that valuable time to other patients in need and/or on the waitlist. Much like other healthcare settings, this time is reserved specifically for you — therefore, all cancellations within 24 hours, late reschedules, or no-shows will be charged a fee.
Please note: Even moving your appointment to another time within the same week counts as a cancellation if it’s done with less than 24 hours’ notice. This is outlined on the initial intake form that you signed.
Thank you for respecting this policy — it helps us care for our whole community more effectively and fairly.
CLINIC LOCATIONS
333 West Maude Avenue
Sunnyvale, CA, 94085
Suite 208
Tuesday 9 am – 5 pm
Thursday 9 am – 5 pm
Friday 10 am – 5 pm
500 East Remington Drive
Sunnyvale, CA, 94087
Suite 25
Monday 9 am – 5 pm
Wednesday 9 am – 5 pm
Friday 9 am – 5 pm
Saturday 9 am – 11 am
Hurgent Care
After-hours emergency care in one of our clinics, your home, or hospital.
24 hours / 7 days a week
Meet with a Program Coordinator
Book a meeting to learn more about HeCares Academy Programs.