CANCELLATIONs and missed appointments

We understand that emergencies happen — and of course, your health and family come first. That said, our schedule is often fully booked, and late cancellations or reschedules leave us unable to offer that valuable time to other patients in need and/or on the waitlist. Much like other healthcare settings, this time is reserved specifically for you — therefore, all cancellations within 24 hours, late reschedules, or no-shows will be charged.

As a courtesy to our team and other patients waiting to be seen, appointments changed or canceled with less than 24 hours’ notice will be charged the full treatment fee.

Thank you for respecting this policy — it helps us care for our whole community more effectively and fairly.